ACCOUNT MANAGER

Job Description

Our growing Richmond insurance agency is seeking a full time Account Manager. This is an inside sales and service role. Ideal candidate must thrive in a fast paced environment and enjoy interacting with clients. The ideal candidate must have excellent communication and multitasking skills, a positive attitude, strong work ethic, and the ability to work independently with little supervision.

Requirements

• Highly effective communication skills – oral, written and group
• Experience in sales or client service environment preferred
• Detail oriented
• Organizational skills and effective time management to succeed in a semi-autonomous, fast-paced environment
• Intermediate to advanced computer skills
• Honest, dependable and punctual
• Strong sense of professionalism and discretion required
• Highly motivated and a team player
• Demonstrated persuasion and negotiation skills
• Strong interpersonal skills to build rapport with prospective and existing customers
• College degree preferred or HS diploma with industry experience
• P & C license or working toward licensing

Responsibilities (Included, but not limited to)

• Assist clients with policy changes and policy related questions
• Assist existing and prospective clients with new insurance requests
• Escalate claims as needed and work with management to secure a positive outcome for the client
• Delegate non-licensed tasks to back office support, while tracking and managing those tasks until completed
• Quote, bind and issue both new business and re-marketing of existing clients
• Communicate with clients, potential clients and business partners via phone, email, and text
• Provide renewal policy reviews
• Key in new quotes and provide results to prospect
• Communicate and work with underwriters to secure the best possible outcome for a client or prospect
• Exceeding sales goals for volume of quality new business/rewrite business quoted and written
• Counseling and advising prospects and policyholders on matters of insurance coverage that is tailored to their specific need
• Consultative approach to sales (understanding pain-points of customers and addressing their needs through solutions selling)

Benefits

• Competitive compensation + bonus
• Ability to work from home
• Paid holidays
• Paid vacation/sick days
• Health Benefits
• Retirement Plan
• Advancement opportunities

SUBMIT RESUME