ACCOUNT MANAGER
Job Description
Our growing Richmond insurance agency is seeking a full time Account Manager. This is an inside sales and service role. Ideal candidate must thrive in a fast paced environment and enjoy interacting with clients. The ideal candidate must have excellent communication and multitasking skills, a positive attitude, strong work ethic, and the ability to work independently with little supervision.
Requirements
- Highly effective communication skills – oral, written and group
- Experience in sales or client service environment preferred
- Detail oriented
- Organizational skills and effective time management to succeed in a semi-autonomous, fast-paced environment
- Intermediate to advanced computer skills
- Honest, dependable and punctual
- Strong sense of professionalism and discretion required
- Highly motivated and a team player
- Demonstrated persuasion and negotiation skills
- Strong interpersonal skills to build rapport with prospective and existing customers
- College degree preferred or HS diploma with industry experience
- P & C license or working toward licensing
Responsibilities (Included, but not limited to)
- Assist clients with policy changes and policy related questions
- Assist existing and prospective clients with new insurance requests
- Escalate claims as needed and work with management to secure a positive outcome for the client
- Delegate non-licensed tasks to back office support, while tracking and managing those tasks until completed
- Quote, bind and issue both new business and re-marketing of existing clients
- Communicate with clients, potential clients and business partners via phone, email, and text
- Provide renewal policy reviews
- Key in new quotes and provide results to prospect
- Communicate and work with underwriters to secure the best possible outcome for a client or prospect
- Exceeding sales goals for volume of quality new business/rewrite business quoted and written
- Counseling and advising prospects and policyholders on matters of insurance coverage that is tailored to their specific need
- Consultative approach to sales (understanding pain-points of customers and addressing their needs through solutions selling)
Benefits
- Competitive compensation + bonus
- Ability to work from home
- Paid holidays
- Paid vacation/sick days
- Health Benefits
- Retirement Plan
- Advancement opportunities
SUBMIT RESUME